WHAT YOU’LL BE DOING
- Be the company’s number one support personnel for the customer
- Respond to service calls
- Diagnose issues with customer-owned equipment
- Communicate regularly with the Field Service Manager
- Execute maintenance and repair work
- Utilize company’s maintenance management software to prepare required work orders, fill out timecards, order parts, etc.
- Create parts list when needed
- Maintain any certifications required for specific or specialized work, as well as any licenses required to operate service vehicles
- Keep company assets such as vehicle, laptop, diagnostic & specialty tooling, etc. in working order
WHAT YOU’LL NEED TO BRING TO THE TABLE
- Belief that safety is a necessity, not an option
- 5+ years of heavy equipment maintenance and repair experience
- Understanding of various OEM platforms
- Intermediate computer skills
- Valid driver’s license with satisfactory driving record
- Desire and motivation to maintain certifications and continue applicable education
- Awareness of being a representation of the company at all times, and an eager brand advocate
- Detail oriented with excellent record-keeping capabilities
- Collaborative spirit
- Strong problem-solving skills and an ability to think outside the box
- Good decision making, problem-solving, troubleshooting, and creative thinking skills