Troubleshoot, diagnose, and repair equipment at customer sites
Perform routine inspections and services on equipment
Maintain a high level of customer satisfaction by understanding/addressing customers’ needs and time constraints
Complete required work orders accurately
Follow all safety policies and procedures and use required PPE properly
Respond to service calls timely and efficiently
Responsible for keeping company issued vehicle, equipment, tools, etc. in working order
Maintain a small fleet of lift equipment
Carry sufficient tools to complete the job as required
Diagnose issues with company-owned equipment and communicate to site management
Execute maintenance and repair work
Utilize company’s maintenance management software to prepare required work orders, fill out timecards, order parts, etc.
Create parts list when needed and communicate to Site Management and/or Purchasing
Maintain any certifications required for specific or specialized work, as well as any licenses required to operate service vehicles
Keep company assets such as vehicle, laptop, diagnostic & specialty tooling, etc. in working order
WHAT YOU’LL NEED TO BRING TO THE TABLE
3-5 years of mechanical experience with heavy equipment and a strong working knowledge of hydraulics, powertrain, electronic/electrical systems, diesel, etc.
Must have hand tools
Intermediate computer skills
Experience with diagnostic software
Valid driver’s license with satisfactory driving record
Availability to work overtime and weekends as required
Self-motivated and ability to work independently with minimal supervision
Good decision making, problem solving, troubleshooting, and creative thinking skills