Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.
Steel Mill Application (SMA) Front-End Loaders have the base of a tried and tested design with a reinforced frame, cab, and components in order to operate and handle molten steel and blast furnace slag. Designed to protect the operator and reduce the risks when handling molten slag, the front-end loader cab is fitted with impact- and heat-resistant glass. There is also a closed HVAC system to prevent the introduction of gases created when handling the molten slag.
The Straddle Carrier increases productivity for the customer by eliminating the use of flatcars to transport slabs throughout the mill. This asset decreases the number of times the slabs are handled by providing the ability to drive directly over top of the slabs, picking them up, and transporting them directly to the location of the customer’s needs. These machines can also pick and sort through slab piles, selecting specific slabs for their orders, and achieving just in time delivery.
The Pot Carrier is constructed to lift and carry a slag pot designed to the specific capacity of the steel maker’s furnace. It also provides the operator with additional safety features in an effort to further reduce the hazards and to allow for ease of handling and transporting the slag pot to an engineered dumping station.
The prime mover, or tractor, utilizes a scraper design and then updates the operator’s cab with the ability to face in the direction of operation. This improves visibility and increases productivity.
With a modified or purpose-built spreader replacing the container spreader, we hang magnets for slab handling and C-hooks or coil tongs for coil movements. When handling hot slabs, purpose-built slab tongs can withstand temperatures up to 1,100 degrees F are attached. Typical lifting capacity under the lifting device can range from 35 to 50 tons depending on attachment weight and configuration. However, there are manufacturers that are now building Reach Stackers with significantly more lifting capacity. As capacity goes up, maneuverability due to increased wheelbase goes down.
The first Continuous Transport System Bulk supplied to a customer was in 1999. This replaced multiple heavy-duty tractors and trailers along with the labor support required to operate the trucks. Not only were we able to save our customer significant expense by moving from multiple trucks, trailers and drivers to one single machine with one operator, but we were also able to decrease the carbon footprint by burning significantly less fuel while accomplishing the same or more productivity.
