WHAT YOU'LL BE DOING

  • Being the company’s number one support personnel for the customer
  • Responding to service calls
  • Diagnosing issues with customer-owned equipment and communicating to the Field Service Manager
  • Executing maintenance and repair work
  • Utilizing company’s maintenance management software to prepare required work orders, fill out timecards, order parts, etc.
  • Creating parts list when needed and communicating to the Field Service Manager
  • Maintaining any certifications required for specific or specialized work, as well as any licenses required to operate service vehicles
  • Keeping company assets such as vehicle, laptop, diagnostic & specialty tooling, etc. in working order

WHAT YOU'LL NEED TO BRING TO THE TABLE

  • Belief that safety is a necessity, not an option
  • 5+ years of maintenance and repair experience
  • Understanding of various OEM platforms
  • Intermediate computer skills
  • Valid driver’s license with satisfactory driving record
  • Desire and motivation to maintain certifications and continue applicable education
  • Awareness of being a representation of the company at all times, and an eager brand advocate
  • Detail oriented with excellent record-keeping capabilities
  • Collaborative spirit
  • Strong problem-solving skills and an ability to think outside the box